Pandora Business Suite — Global Sales
Pandora Business Suite — Global Sales is a Global Customer Relationship Management (CRM) for companies or businesses to manage both their customers and sales.
As businesses are going global, managing customer and sales information has become a challenge. Accurate and timely Sales and Customers information need to be readily accessible for quick decision making and monitoring.
In order to stay competitive, companies need to focus on their profit center and the building of their competitive advantages in the market. As such, improving productivity and sales efficiency is critical. As such, an effective workforce with collaborative capabilities can allow you to optimize resource allocations and improve team work and work quality. At the same time, improving the kind of information you can build your business decisions on is an important consideration in a dynamic and fast paced business environment.
“How does a company streamline its sales operations and maximize its customer information to improve relationships?”
Pandora Business Suite — Global Sales
Pandora Business Suite — Global Sales allows your staff to access information readily and easily with accountability. In addition, with information centrally located, greater team collaboration can be achieved and this results in workplace efficiency, enhanced internal work-flows and efficiency with direct payment and invoicing capabilities. You will be able to know your customers and raise customers' satisfaction with the capability to organize contact points, track previous conversations and follow ups.
Benefits & Advantages
Establish a systematic, well- tuned process
- Standardize sales interactions with customers
- Scalable revenue generation
- Risk management for staff turnover
Collaboration for a more effective work force
- Reduce manual paperwork/double entry
- Sales can track their own pipelines and follow ups
- History of previous customer engagements for clarity
Overall birds' eye views to optimize sales performance and revenue
- Track employees' performance and input
- Monitor critical business data and respond to delays or business issues
Know your customers and preferences to run revenue generating activities
- Centralized database for information flag/ campaign building
- Know preferences to run marketing/promotions
Capabilities & Functions
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Functions |
Description |
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Accounts Management |
Provides a comprehensive view of the customer, including quotations, communications, activities, invoices/deliveries, confirmed orders, receivables and feedback/complaints |
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Leads Management |
Key in leads received from multiple sources for assignment and tracking purposes. All activities related to the lead are also captured so that there is comprehensive historical view of the lead. Qualified leads are converted to opportunities. |
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Opportunities Management |
Opportunities are qualified leads. When a prospect reaches this stage , use this tool to estimate the deal sizes for pipeline projections or identify the various stages of a sales cycle. |
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Contact Management |
Manage your contact points by keying in contact numbers and emails |
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Activities Management |
Maintain detailed log of calls and meetings that everyone is involved in, particularly the ones involving end customers. |
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Case Manager |
Log queries and complaints of your customers |
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Document Repository |
Collect all documents and share his across regions by granting permissions |
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Email Management |
All emails sent and received from a common public email address can be tracked and managed within the system. This ensures that communication history maintained in the system is more comprehensive, extending beyond the calls and meetings tracked in the system. |
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Sales Quotation |
Input quotations for specific customer projects |
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Campaign Marketing |
Create campaigns to market promotions and new products to your customers |
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Invoicing |
Leverage off this tool to generate invoices for your customers |
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Customized template to standardize all invoices to customers |
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Payment Management |
Create invoices and make payment against invoices |
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Generate reports to counter check if invoices have been paid |
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Pipeline Dashboards |
Up to two views is customizable to what the management wants to see |