Support
We provide support via Phone, Fax and Email. Our support is currently available Monday - Friday from 8:30am to 6:30pm. We will readily extend support hours as per our customer's needs.
Phone: +65 6576 6776
Fax: +65 6576 6775
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
We also operate an issue management site that customers may wish to use for logging support issues. UserId/Password and a customized url will be given to you upon signing up for our maintenance contract.
Three Channels
* Telephone and/or Remote Desktop
* Support Website
* Onsite
Support Benefits
* Bug fixes
* Scenario Support
* Minor customizations not amounting to new development
* Report customizations